Frequently Asked Questions
Laundromat
What are your hours?
We are open 6am - 10pm. Last wash is at 8:30pm.
Are you attended?
Yes! We have an attendant available from 10am - 10pm
Are you a coin or credit card laundromat?
We are currently a coin only store.
Do you have large machines?
Yes.
Wash & Fold
What are your wash and fold hours?
Our wash and fold hours are Monday - Saturday between 10:00 a.m. to 8:30 p.m.
What products do you use when you wash my clothes?
We use Arm & Hammer but we have a hypoallergenic and a premium option.
Is there a minimum order?
Our minimum wash and fold is $15.00.
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
What is the turnaround time for wash & fold?
Your wash and fold will be done in 24 hours. We do not offer wash and fold on Sundays so orders dropped off on Saturday will be ready on Monday.
Pickup & Delivery
When do you offer pickup and delivery?
Monday - Friday from 9am - 1pm
What is the turnaround time for pickup and delivery?
24 hours. Friday pickups are returned on Monday. If Monday is a holiday delivery will be on Tuesday.
Is there a minimum order?
Our minimum pickup and delivery order is 30 lbs.
How much does pickup and delivery cost?
$1.85 lb for recurring service
$2.00 lb for one-time service
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.
What do I put my laundry in?
Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.